Privacy Policy
Effective as of: April 30, 2025
At Lamina, we exist to help small businesses unlock the power of AI and automation—without the complexity. As part of that mission, we take your privacy seriously.
We know that handing over any kind of personal or business information requires trust. That’s why we’ve written this privacy policy in clear, simple language—no legal jargon—so you know exactly what we collect, why we collect it, and how we use it to support your business.
If anything here doesn’t make sense or you have questions, please don’t hesitate to reach out. We’re here to help, and we want you to feel confident every step of the way.
Thanks for being here—let’s build something great together.
Scope
At Lamina, your privacy is a top priority. This privacy policy outlines how we collect, use, share, and protect your information when you use our website, services, and automation tools.
This privacy policy applies to:
Our AI automation consulting services offered under the Lamina brand.
Our website at https://lamina-ai.co.uk and any of its subdomains (the “Site”).
Any forms, automation tools, or chatbot interfaces that link to this policy.
If you have questions or concerns about our privacy practices, contact us at privacy@lamina-ai.co.uk.
In Simple Terms:
This policy explains how we handle your data when you use our services or visit our site. We’re here to support your business, and your trust is essential.
Third Parties
We use trusted third-party tools and platforms to help deliver our services effectively, such as automation tools (e.g., Zapier), CRM platforms (e.g., Airtable), and website analytics tools (e.g., Google Analytics). These third parties have their own privacy policies, which we recommend reviewing.
When integrating or automating third-party services on your behalf, we only share the minimum data necessary to perform the requested service.
Social media widgets (like sharing buttons or embedded feeds) may collect IP addresses or browser data and are governed by the privacy policy of the provider.
In Simple Terms:
We sometimes use third-party tools to run your automations. They only get what’s needed to do the job, and they have their own privacy policies too.
Children’s Privacy
Our services are intended for business use only. We do not knowingly collect personal information from anyone under 13 years of age. If we learn we have collected information from a child under 13, we will delete it immediately.
What Is Personal Information?
“Personal Information” means data that identifies or relates to an individual. This includes information provided through our forms, chatbots, meetings, or emails, as well as technical data collected during website usage.
In Simple Terms:
We collect what’s needed to understand your business, build your solutions, and improve our services. If it can be linked to you or your business personally, it’s personal information.
Categories of Personal Information We May Collect
We may collect the following types of information:
1. Contact Information:
Full name
Email address
Phone number
Business name
2. Business Information:
Website URL or LinkedIn profile
Business description
Use cases and workflows
3. Automation-Related Data:
Information submitted through chatbot or form interactions
Notes from consultations or meetings
4. Technical & Usage Data:
IP address
Device and browser type
Operating system
Pages visited and activity logs
5. Communication History:
Emails, transcripts, messages, and follow-up correspondence
How We Use Your Information
We use your information for purposes such as:
Scheduling consultations and follow-up meetings
Designing and delivering custom automation solutions
Providing technical support
Sending important updates, resources, or marketing (you can opt out anytime)
Internal analytics to improve service quality
Fulfilling legal, contractual, or regulatory obligations
In Simple Terms:
We only use your info to deliver value to you and improve what we offer.
Sharing Your Information
We do not sell your personal information. We may share it only in these situations:
With service providers or partners who help us operate (e.g., hosting, automation platforms)
As required by law or legal process
In the event of a business transfer or merger (you’ll be notified if this happens)
In Simple Terms:
We don’t sell your data. We only share what’s necessary to provide or protect your service.
Data Security
We take appropriate technical and organizational measures to secure your information, including:
Limiting access to data based on roles
Using secure platforms with data encryption
Regularly monitoring for vulnerabilities
However, no system is ever 100% secure. We encourage you to take precautions, like not sharing passwords or sensitive data over insecure channels.
In Simple Terms:
We take security seriously, but you should still be cautious too.
Your Rights and Choices
Depending on your location, you may have rights under data protection laws, including:
Accessing the information we hold about you
Requesting corrections or deletion
Withdrawing consent or objecting to processing
Lodging a complaint with a data protection authority
To exercise your rights, contact us at contact@lamina-ai.co.uk.
In Simple Terms:
It’s your data—you can ask us what we have, correct it, or have it deleted. We also don’t keep your data longer than we need to.
Retention of Data
We retain personal data only for as long as necessary:
To fulfill the purposes outlined in this policy
To comply with legal or contractual obligations
To resolve disputes or enforce our agreements
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website and services after changes are posted means you accept those changes.
Contact Us
For questions about this Privacy Policy or your data, please contact:
Lamina AI Automation Agency
Email: contact@lamina-ai.co.uk
Website: https://lamina-ai.co.uk